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FAQ

Who can benefit from pelvic floor physical therapy?

So many people! I often treat urinary and fecal incontinence, urinary and fecal urgency, postpartum recovery, prolapse, labor prep, pelvic pain, painful intercourse, abdominal muscle separation (DRA), and constipation.

Where will our sessions be?

Every appointment (besides the DV), will be in the comfort of your own home. I bring all of the supplies I will need for your session. Part of your initial evaluation and treatment sessions will likely include an internal exam (vaginal and/or rectal), so keep this in mind when selecting a location in your home.

What is your cancellation policy?

If you cancel with at least 24 hours of notice, there is no charge. If you cancel within 24 hours of our session, you will be charged 50% of the service fee. If you no show, you will be charged 100% of the service fee. Please just text me if you need to reschedule!

Do you charge a travel fee?

If you live greater than 25 minutes from me, then yes. The travel fee is $25 which is added to the session fee. This helps me cover the cost of gas!

What does the timeline of working with you look like?

1. Request to book Discovery Visit 

2. After Discovery Visit is confirmed, receive Zoom invitation and IvyPay link to complete payment. Please pay before your session. 

3. Attend Discovery Visit and book Initial Evaluation at the end of the call. I will make sure you have my phone number and email, so you can ask any questions that come up between appointments. 

4. Receive consent form and patient history form via email to complete before Initial Evaluation

5. Dr. Emily comes to your house for Initial Evaluation (90 minutes)

6. Dr. Emily comes to your house for all follow-up Treatment Sessions (60 minutes) 

How do I pay?

I use an app called IvyPay to accept all payments. After booking your Discovery Visit, you will receive a text message with a link to put a card on file for payment. After each session, I charge the card on file. Let me know at any time if you need to change the card. P.S. You can use an HSA/FSA card. 

Do you accept insurance?

No, and I have several reasons for this...If I were to accept insurance, I have to follow what they suggest for your plan of care. This means you could be limited in the amount of sessions, I could be restricted to what things I am allowed to do in each session (exercise vs manual therapy vs education), and you could even be discharged early if they don't think you're making enough progress. I am intentionally outside of the insurance model, so we have the freedom to customize your plan of care to fit exactly what you need. You can ask me to provide a superbill for your appointments to receive possible reimbursement for sessions.  

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